Frequently asked questions
​
​
Do you offer services for natural hair?
Yes, but instead of saying natural hair for which all textures without chemicals applied fall under we use the term coily hair.
​
Do you offer locs extension services?
No, we only cater to organically grown locs.
​
Do you provide services for children?
Yes, we are a kid friendly salon that caters to all hair needs from toddlers to young adults.
​
Do you take walk-ins?
No, we are an appointment only coils and locs salon. You may book on our website through the link below.
​
Do you offer any type of treatments?
Yes, we offer herbal steam treatments, detoxes, and conditioning.
​
Do you start and maintain wicks?
No, we do not offer this as a service.
Policies for appointments and cancellations
It's advised for ALL NEW inquiring clients to book a consultation first.
​
Let's get to know each other a bit. Discuss goals and needs. Determine the best path for our client/stylist relationship.
​
PLEASE HAVE QUESTIONS. We love them.
​
Once the appointment is booked be sure to have set up your profile. You will be able to keep up with your appointments from there. You will also have access to rescheduling or canceling bookings.
​
There is a deposit fee required at the time of booking.
​
This fee is nonrefundable with the exception of cancelling prior to confirmation text.
​
We prefer you to first reschedule your appointment through your profile. If any issues arise notify us immediately to make changes.
​
We have a sliding scale for cancellation fee payments. They go as follows:
​
3 Days from the appointment 30% of the remaining balance is due
2 Days from the appointment 60% of the remaining balance is due
1 Day of appointment 100% of the remaining balance due
​
We give each client a 15-minute grace period on the day of appointment. If you know you will be more than 20 minutes late inform your stylist ASAP. Depending on the service being provided you may have to be rescheduled.
​
Feel free to contact us with any questions you may have via text message at 803.638.8733 or 803.391.0464